As her voice grew louder, and her tone more stern, the gate agent got my attention. I was sitting in a freshly emptied airport departure lounge while on layover, listening to her deal with a travel-challenged passenger.
"This isn't your flight. You're two hours early. Come back later," she exasperated.
The passenger said something I couldn't hear, and the gate agent said, loudly, "No, you're in a different time zone now. Come back later."
I turned, and saw the passenger pick up her bag and leave. So I caught the agent's attention and said, "Can you tell me what year it is?"
Anger came to her face. She stepped out from behind the counter, walked rapidly towards me and as her grimace turned to a smile, she playfully slapped my shoulder.
"Gotcha," I said.
"You did! But it's my first day back from vacation…"
Fun is very important, especially at airports. When we travel for work, feelings of loneliness can make trips burdensome. Finding fun, amusement, or connection can help. Here are some ideas.Fun is very important,
especially at airports
- Do something unusual
- Whether it's an architecture tour or a nap, planning ahead helps. But sometimes only the locals know the real gems. Get suggestions from hotel staff — and not just the concierge.
- Bring portable activities
- Many bring reading, but consider alternatives: puzzle books, a harmonica, knitting, even your bills or taxes.
- Find group activities
- Perhaps an organization you belong to has a chapter at your destination. Attend a meeting. Check out houses of worship — they might have a social event.
- Friends and colleagues
- Contact people you know who live near your destination, or who might be there when you are. Find out if they know anyone else there. Expand your network and have fun doing it.
- Let go of the home office
- Learn how not to fret about what's happening back there. Delegate authority — really. Limit contact with the people in charge while you're away.
- Stay in touch with loved ones
- Call home often. Tell them you miss them and feel the love. If you're away for a while, consider a videoconference with your family. Use the company conference facility or a public facility such as an incubator.
- Live well
- To stay in top condition, treat yourself right. Don't skimp on lodgings, especially if you're away for a while. Find out in advance about exercise facilities.
- Eat right for you
- Restaurants tend to offer food that's memorable, which means it's often very different from your normal fare. Instead, keep to your usual diet as much as possible.
- Bring small things from home
- Bring your slippers or a favorite T-shirt for relaxing. Read your hometown paper or listen to hometown radio on line.
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More articles on Emotions at Work:
- Feedback Fumbles
- "Would you like some feedback on that?" Uh-oh, you think, absolutely not. But if you're like
many of us, your response is something like, "Sure, I'd be very interested in your thoughts."
Why is giving and receiving feedback so difficult?
- Why Dogs Wag Their Tails
- If you've ever known a particular dog at all well, you've probably been amazed at how easy it is to
guess a dog's mood, even though dogs can't speak. Perhaps what's more amazing is that it's so difficult
to guess a person's mood, even though humans can speak.
- The Fundamental Attribution Error
- When we try to understand the behavior of others, we often make a particularly human mistake. We tend
to attribute too much to character and disposition and too little to situation and context. When we
seek a better balance, we can adopt a more accepting view of events around us.
- On Advice and Responsibility
- Being asked for advice can be an affirming experience, but actually giving advice can sometimes entail
risk. How can this happen, and what choices do we have?
- Big Egos and Other Misconceptions
- We often describe someone who arrogantly breezes through life with swagger and evident disregard for
others as having a "big ego." Maybe so. And maybe not. Let's have a closer look.
See also Emotions at Work for more related articles.
Forthcoming issues of Point Lookout
- Coming September 25: Planning Disappointments
- When we plan projects, we make estimates of total costs and expected delivery dates. Often these estimates are so wrong — in the wrong direction — that we might as well be planning disappointments. Why is this? Available here and by RSS on September 25.
- And on October 2: Start Anywhere
- Group problem-solving sessions sometimes focus on where to begin, even when what we know about the problem is insufficient for making such decisions. In some cases, preliminary exploration of almost any aspect of the problem can be more helpful than debating what to explore. Available here and by RSS on October 2.
I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenmhXARWRMUvVyOdHlner@ChacxgDmtwOKrxnripPCoCanyon.com or (650) 787-6475, or toll-free in the continental US at (866) 378-5470.
Get the ebook!
Past issues of Point Lookout are available in six ebooks:
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- Get 2003-4 in Why Dogs Wag (PDF, )
- Get 2005-6 in Loopy Things We Do (PDF, )
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- Get 2009-10 in The Questions Not Asked (PDF, )
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- The Race to the South Pole: Lessons in Leadership
On 14 December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough. But to organizational leaders, business analysts, project sponsors, and project managers, the story is fascinating. We'll use the history of this event to explore lessons in leadership and its application to organizational efforts. A fascinating and refreshing look at leadership from the vantage point of history. Read more about this program.
Here's a date for this program:
- Baldwin-Wallace University, 275 Eastland Road, Berea, Ohio
44017: November 7,
Kerzner Lecture Series/International Project Management Day, sponsored by Baldwin Wallace University and the Northeast Ohio Chapter of the Project Management Institute.
- Baldwin-Wallace University, 275 Eastland Road, Berea, Ohio 44017: November 7, Kerzner Lecture Series/International Project Management Day, sponsored by Baldwin Wallace University and the Northeast Ohio Chapter of the Project Management Institute. Register now.
- The Power Affect: How We Express Our Personal Power
Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.
- Your stuff is brilliant! Thank you!
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- A sort of Dr. Phil for Management!
- …extremely accurate, inspiring and applicable to day-to-day … invaluable.