
A captive zebra of the species Equus quagga (plains zebra). There are three species of zebras, but none of them are a match for their predators, which include lions, spotted hyenas, and when crossing rivers, Nile crocodiles. Their foals are also prey of hyenas, dogs, cheetahs, and leopards. Zebras survive against their predators mainly through flight in herds. If a predator manages to isolate an individual and tire it, the probability of survival drops dramatically, because zebras simply cannot match their predators in direct confrontation.
A common metaphor applied to the bully-target dynamic is that of predator and prey. This metaphor is extraordinarily misleading, because unlike actual predators and their prey, bully and target are individuals of the same species. While predators and their prey are differently endowed, bullies and their targets have almost identical capabilities. That's why targets who choose to can use counterattacks very effectively to bring an end to the perpetrator's abusive behavior. Photo courtesy Chaman Singh Verma of the U.S. Department of Energy.
When bullies engage their targets, they do more than humiliate, abuse, or apply violence — they build and maintain their advantage. The bully seeks confrontation only in topic areas and settings where targets are relatively incapable of defense, and certainly incapable of counterattack. "Standing up to" the bully usually fails. To end the bullying, targets must not wait to be attacked. They must seize the initiative to mount an effective counterattack.
Here is a set of guidelines for ending the bullying, using OODA as a guide. In this Part I we focus on seizing the initiative.
- Accept that counterattack is essential
- Defensive strategies don't work. In terms of the OODA model, the bully seeks positional advantage, and maintains a position "inside the target's OODA loop." That is, before the target can counter a bully's action, the bully will have acted to block the target. For example, bullies know and prevent whatever their targets might try to do in defense, by positioning the target unfavorably in the minds of bystanders, and by readying exonerating explanations for their own behavior. They limit their targets' access to supervisors, wavering bystanders, or information the target could use to support a claim of abuse.
- The bully has prepared for and rendered ineffective whatever the target might try to do in defense. That's the main reason why defense is ineffective. Counterattack is essential.
- Address your reticence about counterattack
- The "D" in OODA stands for Decide. When we consider responding to the bully, we assemble our options and select from among them. Any reticence about counterattack affects not only how we select from among our options, but also the list of options we assemble.
- Targets reticent about counterattack tend to consider options biased in favor of defense. They select for execution less aggressive options. Reticence about attacking is healthy in everyday life, but when being bullied, such reticence is self-destructive. Targets who deal effectively with the source of this reticence are more likely to choose effective responses to the bullying.
- Mount massively coordinated counterattacks
- Counterattacking Counterattacking too feebly
is a common error
targets maketoo feebly is a common error targets make. Bullies know that counterattacks are possible, but since they select "easy" targets, they usually expect feeble counterattacks, if any. - Bullies generally don't expect massively coordinated counterattacks. That's one reason why massively coordinated counterattacks are so successful. A massively coordinated counterattack is an attack on multiple fronts, simultaneously. Simultaneity overwhelms the bully's ability to process what's happening, enabling the target to get inside the bully's OODA loop. An example: filing a grievance with your employer, filing a lawsuit against the bully personally, and filing a lawsuit against the employer — all on the same day. The key principle: when you counterattack, escalate to the max. Hold nothing back.
In Part II, we'll examine how targets can end the bullying by focusing on situational awareness. Next issue in this series
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Next Issue
Is a workplace bully targeting you? Do you know what to do to end the bullying? Workplace bullying is so widespread that a 2014 survey indicated that 27% of American workers have experienced bullying firsthand, that 21% have witnessed it, and that 72% are aware that bullying happens. Yet, there are few laws to protect workers from bullies, and bullying is not a crime in most jurisdictions. 101 Tips for Targets of Workplace Bullies is filled with the insights targets of bullying need to find a way to survive, and then to finally end the bullying. Also available at Apple's iTunes store! Just . Order Now!
More about the Zebra Effect
Keep a Not-To-Do List [December 26, 2001]
- Unless you execute all your action items immediately, they probably end up on your To-Do list. Since they're a source of stress, you'll feel better if you can find a way to avoid acquiring them. Having a Not-To-Do list reminds you that some things are really not your problem.
Figuring Out What to Do First [June 4, 2003]
- Whether we belong to a small project team or to an executive team, we have limited resources and seemingly unlimited problems to deal with. How do we decide which problems are important? How do we decide where to focus our attention first?
How Targets of Bullies Can Use OODA: I [April 27, 2011]
- Most targets of bullies just want the bullying to stop, but most bullies don't stop unless they fear for their own welfare if they continue the bullying. To end the bullying, targets must turn the tables.
Devious Political Tactics: More from the Field Manual [August 29, 2012]
- Careful observation of workplace politics reveals an assortment of devious tactics that the ruthless use to gain advantage. Here are some of their techniques, with suggestions for effective responses.
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Related articles
More articles on Workplace Bullying:
Covert Bullying
- The workplace bully is a tragically familiar figure to many. Bullying is costly to organizations, and
painful to everyone within them — especially targets. But the situation is worse than many realize,
because much bullying is covert. Here are some of the methods of covert bullies.
So You Want the Bullying to End: II
- If you're the target of a workplace bully, ending the bullying can be an elusive goal. Here are some
guidelines for tactics to bring it to a close.
Overtalking: I
- Overtalking is the practice of using one's own talking to prevent others from talking. It can lead to
hurt feelings and toxic conflict. Why does it happen and what can we do about it?
Unrecognized Bullying: I
- Much workplace bullying goes unrecognized. Three reasons: (a) conventional definitions of bullying exclude
much actual bullying; (b) perpetrators cleverly evade detection; and (c) cognitive biases skew our perceptions
so we don't see some bullying as bullying.
Anticipatory Disappointment at Work
- Disappointment is usually unpleasant, and sometimes benign. But when it occurs before we have evidence
of bad news — when it is anticipatory — disappointment can be unnecessary and expensive.
What is anticipatory disappointment? What are the risks?
See also Workplace Bullying and Workplace Bullying for more related articles.
Forthcoming issues of Point Lookout
Coming April 2: Mitigating the Trauma of Being Laid Off
- Trauma is an emotional response to horrible events — accidents, crimes, disasters, physical abuse, emotional abuse, gross injustices — and layoffs. Layoff trauma is real. Employers know how to execute layoffs with compassion, but some act out of cruelty. Know how to defend yourself. Available here and by RSS on April 2.
And on April 9: Defining Workplace Bullying
- When we set out to control the incidence of workplace bullying, problem number one is defining bullying behavior. We know much more about bullying in children than we do about adult bullying, and more about adult bullying than we know about workplace bullying. Available here and by RSS on April 9.
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Beware any resource that speaks of "winning" at workplace politics or "defeating" it. You can benefit or not, but there is no score-keeping, and it isn't a game.
- Wikipedia has a nice article with a list of additional resources
- Some public libraries offer collections. Here's an example from Saskatoon.
- Check my own links collection
- LinkedIn's Office Politics discussion group