Games for Meetings: III

When we complain that meetings are boring, time-wasting, maddening, or frustrating, it might help to check first about the roles we play ourselves. There are dozens of tactics and ploys, which I've been collecting over the years. Here's the third installment of a little catalog of the more common ones. See "Games for Meetings: II," Point Lookout for February 19, 2003, and "Games for Meetings: IV," Point Lookout for April 16, 2003, for more.

Rewriting History

Let's recast this enterprise-scale disaster into a near-miraculous feat of strategic planning.

When we all want to see things from a particular perspective, we sometimes re-enforce each other. We support each other in denying the obvious. And smart people are especially vulnerable, because they can create more elaborately plausible pseudo-explanations. If your team has these tendencies, invite one or two observers. Their mere presence can be a deterrent.

Piling On

Someone is declared "it," and many of us attack. Much more interesting if designee is actually present.

When several people attack another, they can cause permanent damage to the team, because afterwards, everyone knows that anyone can be a target. When an attack occurs, the chair is in the best position to intervene immediately to end it, adjourning the meeting if necessary, to deal privately with the problem of piling on. If you're present when an attack occurs, and the chair doesn't intervene, either raise the issue, or object, or excuse yourself from the room.

I'm Finally Here

I always arrive late, proving my importance.

Late arrivals, at best, disrupt the flow of the meeting, and might even delay its start. Tolerating this pattern is an expensive habit. If many people are often late, it's possible that everyone is overloaded, or that the pattern is so well-established that it doesn't pay to arrive on time. Whatever the case, this problem is one that management is best able to address.

I'm Rarely Here

I'm too important for this, but please schedule these meetings to fit my downtime in case I can make it.

Making allowances for someone who rarely shows up degrades the importance of the effort and demoralizes the team. Schedule the meeting for the convenience of the people who attend it.

Approving the Minutes

We always approve the minutes, no matter what they don't say.

Minutes are useful as records of what was decided and why. An organization in which people are afraid to write down this information eventually pays a high price — it cannot learn from its mistakes.

Cellular Escape

Have someone (or some device) page you.

Tricky, tricky. This one used to work, maybe in 1999. No longer — now people who excuse themselves this way have been heard to exclaim, "It's real! Honest!"

Which of these do you do? Which can you stop doing? What can you do instead? Keep track of what you see in your meetings, and talk about their costs. More coming in future issues — send me descriptions of your more delightful discoveries.  Top    Next Issue

Do you spend your days scurrying from meeting to meeting? Do you ever wonder if all these meetings are really necessary? (They aren't) Or whether there isn't some better way to get this work done? (There is) Read 101 Tips for Effective Meetings to learn how to make meetings much more productive and less stressful — and a lot more rare. Order Now!

For more on telephonic deceptions, see "Telephonic Deceptions: I," Point Lookout for September 14, 2011.

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More articles on Personal, Team, and Organizational Effectiveness:

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Games for Meetings: II

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Congruent Decision-Making: I

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See also Personal, Team, and Organizational Effectiveness and Effective Meetings for more related articles.

Forthcoming issues of Point Lookout

Coming January 22: Disjoint Awareness: Bias

Some cognitive biases can cause people in collaborations to have inaccurate understandings of what each other is doing. Confirmation bias and self-serving bias are two examples of cognitive biases that can contribute to disjoint awareness in some situations. Available here and by RSS on January 22.

And on January 29: Higher-Velocity Problem Definition

Typical approaches to shortening time-to-market for new products usually involve accelerating problem solving. Accelerating problem definition can also help. Available here and by RSS on January 29.

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