Games for Meetings: III

When we complain that meetings are boring, time-wasting, maddening, or frustrating, it might help to check first about the roles we play ourselves. There are dozens of tactics and ploys, which I've been collecting over the years. Here's the third installment of a little catalog of the more common ones. See "Games for Meetings: II," Point Lookout for February 19, 2003, and "Games for Meetings: IV," Point Lookout for April 16, 2003, for more.

Rewriting History

Let's recast this enterprise-scale disaster into a near-miraculous feat of strategic planning.

When we all want to see things from a particular perspective, we sometimes re-enforce each other. We support each other in denying the obvious. And smart people are especially vulnerable, because they can create more elaborately plausible pseudo-explanations. If your team has these tendencies, invite one or two observers. Their mere presence can be a deterrent.

Piling On

Someone is declared "it," and many of us attack. Much more interesting if designee is actually present.

When several people attack another, they can cause permanent damage to the team, because afterwards, everyone knows that anyone can be a target. When an attack occurs, the chair is in the best position to intervene immediately to end it, adjourning the meeting if necessary, to deal privately with the problem of piling on. If you're present when an attack occurs, and the chair doesn't intervene, either raise the issue, or object, or excuse yourself from the room.

I'm Finally Here

I always arrive late, proving my importance.

Late arrivals, at best, disrupt the flow of the meeting, and might even delay its start. Tolerating this pattern is an expensive habit. If many people are often late, it's possible that everyone is overloaded, or that the pattern is so well-established that it doesn't pay to arrive on time. Whatever the case, this problem is one that management is best able to address.

I'm Rarely Here

I'm too important for this, but please schedule these meetings to fit my downtime in case I can make it.

Making allowances for someone who rarely shows up degrades the importance of the effort and demoralizes the team. Schedule the meeting for the convenience of the people who attend it.

Approving the Minutes

We always approve the minutes, no matter what they don't say.

Minutes are useful as records of what was decided and why. An organization in which people are afraid to write down this information eventually pays a high price — it cannot learn from its mistakes.

Cellular Escape

Have someone (or some device) page you.

Tricky, tricky. This one used to work, maybe in 1999. No longer — now people who excuse themselves this way have been heard to exclaim, "It's real! Honest!"

Which of these do you do? Which can you stop doing? What can you do instead? Keep track of what you see in your meetings, and talk about their costs. More coming in future issues — send me descriptions of your more delightful discoveries.  Top    Next Issue

Do you spend your days scurrying from meeting to meeting? Do you ever wonder if all these meetings are really necessary? (They aren't) Or whether there isn't some better way to get this work done? (There is) Read 101 Tips for Effective Meetings to learn how to make meetings much more productive and less stressful — and a lot more rare. Order Now!

For more on telephonic deceptions, see "Telephonic Deceptions: I," Point Lookout for September 14, 2011.

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More articles on Personal, Team, and Organizational Effectiveness:

Take Any Seat: II

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Clueless on the Concept

When a team member seems not to understand something basic and important, setting him or her straight risks embarrassment and humiliation. It's even worse when the person attempting the "straightening" is wrong, too. How can we deal with people we believe are clueless on the concept?

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Has your job become frustrating because the organization has lost its way? Is circumventing the craziness making you crazy too? How can you recover your perspective despite the situation?

Creating Toxic Conflict: II

Some supervisors seem to behave as if part of their job description is creating toxic conflict among their subordinates. It isn't really, of course, but here's a collection of methods bad managers use that make trouble.

Paradoxical Policies: I

Although most organizational policies are constructive, many are outdated or nonsensical, and some are actually counterproductive. Here's a collection of policies that would be funny if they weren't real.

See also Personal, Team, and Organizational Effectiveness and Personal, Team, and Organizational Effectiveness for more related articles.

Forthcoming issues of Point Lookout

Coming December 11: White Water Rafting as a Metaphor for Group Development

Tuckman's model of small group development, best known as "Forming-Storming-Norming-Performing," applies better to development of some groups than to others. We can use a metaphor to explore how the model applies to Storming in task-oriented work groups. Available here and by RSS on December 11.

And on December 18: Subgrouping and Conway's Law

When task-oriented work groups address complex tasks, they might form subgroups to address subtasks. The structure of the subgroups and the order in which they form depend on the structure of the group's task and the sequencing of the subtasks. Available here and by RSS on December 18.

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