When we complain that meetings are boring, time-wasting, maddening, or frustrating, it might help to check first about the roles we play ourselves. There are dozens of tactics and ploys, which I've been collecting over the years. Here's the third installment of a little catalog of the more common ones. See "Games for Meetings: II," Point Lookout for February 19, 2003, and "Games for Meetings: IV," Point Lookout for April 16, 2003, for more.
- Rewriting History
- Let's recast this enterprise-scale disaster into a near-miraculous feat of strategic planning.
- When we all want to see things from a particular perspective, we sometimes re-enforce each other. We support each other in denying the obvious. And smart people are especially vulnerable, because they can create more elaborately plausible pseudo-explanations. If your team has these tendencies, invite one or two observers. Their mere presence can be a deterrent.
- Piling On
- Someone is declared "it," and many of us attack. Much more interesting if designee is actually present.
- When several people attack another, they can cause permanent damage to the team, because afterwards, everyone knows that anyone can be a target. When an attack occurs, the chair is in the best position to intervene immediately to end it, adjourning the meeting if necessary, to deal privately with the problem of piling on. If you're present when an attack occurs, and the chair doesn't intervene, either raise the issue, or object, or excuse yourself from the room.
- I'm Finally Here
- I always arrive late, proving my importance.
- Late arrivals, at best, disrupt the flow of the meeting, and might even delay its start. Tolerating this pattern is an expensive habit. If many people are often late, it's possible that everyone is overloaded, or that the pattern is so well-established that it doesn't pay to arrive on time. Whatever the case, this problem is one that management is best able to address.
- I'm Rarely Here
- I'm too important for this, but please schedule these meetings to fit my downtime in case I can make it.
- Making allowances for someone who rarely shows up degrades the importance of the effort and demoralizes the team. Schedule the meeting for the convenience of the people who attend it.
- Approving the Minutes
- We always approve the minutes, no matter what they don't say.
- Minutes are useful as records of what was decided and why. An organization in which people are afraid to write down this information eventually pays a high price — it cannot learn from its mistakes.
- Cellular Escape
- Have someone (or some device) page you.
- Tricky, tricky. This one used to work, maybe in 1999. No longer — now people who excuse themselves this way have been heard to exclaim, "It's real! Honest!"
Which of these do you do? Which can you stop doing? What can you do instead? Keep track of what you see in your meetings, and talk about their costs. More coming in future issues — send me descriptions of your more delightful discoveries. Top Next Issue
For more on telephonic deceptions, see "Telephonic Deceptions: I," Point Lookout for September 14, 2011.
Do you spend
your days scurrying from meeting to meeting? Do you ever wonder if all these meetings are really necessary? (They aren't) Or whether there isn't some better way to get this work done? (There is) Read 101 Tips for Effective Meetings to learn how to make meetings much more productive and less stressful — and a lot more rare. Order Now!
Your comments are welcomeWould you like to see your comments posted here? rbrenZqmKthSPcUkPOsApner@ChacNgbAbfUiSNVuTDfXoCanyon.comSend me your comments by email, or by Web form.
About Point Lookout
Thank you for reading this article. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend.
Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization.
Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.
More articles on Personal, Team, and Organizational Effectiveness:
- Time Management in a Hurry
- Many of us own books on time management. Here are five tips on time management for those of us who don't
have time to read the time management books we've already bought.
- Email Antics: I
- Nearly everyone I know complains that email is a time waster. Yet much of the problem results from our
own actions. If you're looking around for some New Year's resolutions to make, here are some ideas,
in this Part I of a little catalog of things we do that help waste our time.
- Workplace Barn Raisings
- Until about 75 years ago, barn raising was a common custom in the rural United States. People came together
from all parts of the community to help construct one family's barn. Although the custom has largely
disappeared in rural communities, we can still benefit from the barn raising approach in problem-solving
- Wacky Words of Wisdom
- Words of wisdom are so often helpful that many of them have solidified into easily remembered capsules.
We do tend to over-generalize them, though, and when we do, trouble follows. Here are a few of the more
- Take Charge of Your Learning
- Many of us let others set our learning agendas — peers, employers, or the mass media. But you
can gain much both personally and professionally by setting your own learning agenda.
Forthcoming issues of Point Lookout
- Coming June 27: Interrupting Others in Meetings Safely: I
- In meetings we sometimes feel the need to interrupt others to offer a view or information, or to suggest adjusting the process. But such interruptions carry risk of offense. How can we interrupt others safely? Available here and by RSS on June 27.
- And on July 4: Interrupting Others in Meetings Safely: II
- When we feel the need to interrupt someone who's speaking in a meeting, to offer a view or information, we would do well to consider (and mitigate) the risk of giving offense. Here are some techniques for interrupting the speaker in situations not addressed by the meeting's formal process. Available here and by RSS on July 4.
I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenkBTNYPnMxgzJrvYjner@ChacjsSOeQmwqCXydpfioCanyon.com or (650) 787-6475, or toll-free in the continental US at (866) 378-5470.
Get the ebook!
Past issues of Point Lookout are available in six ebooks:
- Get 2001-2 in Geese Don't Land on Twigs (PDF, USD 11.95)
- Get 2003-4 in Why Dogs Wag (PDF, USD 11.95)
- Get 2005-6 in Loopy Things We Do (PDF, USD 11.95)
- Get 2007-8 in Things We Believe That Maybe Aren't So True (PDF, USD 11.95)
- Get 2009-10 in The Questions Not Asked (PDF, USD 11.95)
- Get all of the first twelve years (2001-2012) in The Collected Issues of Point Lookout (PDF, USD 28.99)
Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500 words in your inbox in one hour. License any article from this Web site. More info
- The Race to the South Pole: The Power of Agile Development
- On 14 December 1911, four men led by Roald
Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen
had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished.
As historical drama, why this happened is interesting enough. Lessons abound. Among the more important
lessons are those that demonstrate the power of the agile approach to project management and product
development. Read more about this program. Here's
a date for this program:
- Ohio National Insurance, 1 Financial Way, Blue Ash, OH: July
Monthly Meeting, Cincinnati
chapter of the International Institute of Business Analysis. Register now.
- Ohio National Insurance, 1 Financial Way, Blue Ash, OH: July 17, Monthly Meeting, Cincinnati chapter of the International Institute of Business Analysis. Register now.
- The Power Affect: How We Express Our Personal Power
- Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.
- Your stuff is brilliant! Thank you!
- You and Scott Adams both secretly work here, right?
- I really enjoy my weekly newsletters. I appreciate the quick read.
- A sort of Dr. Phil for Management!
- …extremely accurate, inspiring and applicable to day-to-day … invaluable.