Point Lookout: a free weekly publication of Chaco Canyon Consulting
Volume 3, Issue 16;   April 16, 2003: Games for Meetings: IV

Games for Meetings: IV

by

We spend a lot of time and emotional energy in meetings, much of it engaged in any of dozens of ritualized games. Here's Part IV of a little catalog of some of our favorites, and what we could do about them.

When we complain that meetings are boring, time-wasting, maddening, or frustrating, it might help to check first the roles we play ourselves. There are dozens of tactics and ploys, which I've been collecting over the years. Here's the fourth installment of a little catalog of the more common ones. See "Games for Meetings: III," Point Lookout for March 19, 2003, for more.

The Price Is Right
See if you can guess the budget I have in my mind without going over.
Real negotiation entails mutual disclosure. If the sponsor conceals budget information, the negotiation is biased and cannot achieve a mutually balanced outcome. As a sponsor, be prepared to state clearly what you can afford. As a provider, ask directly for any information you need.
Price Justification
Here's why my estimate exceeds the real cost by the amount you'll probably cut.
Playing this game trains sponsors to play the "cost cut" game. Give honest estimates, and when they're cut, reduce the deliverables.
What a Great Idea!
Make a brilliant suggestion, end up responsible for implementing it.
When a manager uses this ploy, everyone becomes a little less willing to offer suggestions. See "The "What-a-Great-Idea!" Trap," Point Lookout for February 28, 2001, for some tips for dealing with this.
I Did It
I'm completely responsible for that success.
Of one thing we can be certain in these networked, team-oriented times: one person is rarely responsible for anything, good or ill. We succeed or fail together.
They Did It
They're completely responsible for that failure.
See above. This one is probably even more toxic than "I Did It." Prevalence of this pattern is a sign of a blame-oriented culture.
Hospital Pass
Hand someone a responsibility just before it implodes.
The term "hospital pass" comes from rugby. This ploy is expensive to an organization, because it teaches people that accepting responsibility is dangerous. If you use it yourself, don't be surprised if people scatter when they see you coming.
Volunteer
You are hereby ordered to step forward.
As a manager, the temptation to use this technique is strong. But you can overcome it if you remind yourself that for most of the work you need done, compliance and obedience aren't enough. Creativity and dedication cannot be commanded. They must be given freely.
Martyr
I'll do it for God and company, even if it means my career-death.
If your managers or your organization are wrong-headed enough to ask you to do something foolish, that's their problem. Don't make it yours. As a manager, if you rely on Martyrs to get things done, expect all the high-cost consequences of increased turnover.

Which of these do you do? Which can you stop doing? What can you do instead? Keep track of what you see in your meetings, and talk about their costs. More coming in future issues — send me descriptions of your more delightful discoveries.  Games for Meetings: I First issue in this series  Go to top Top  Next issue: Critical Thinking and Midnight Pizza  Next Issue

101 Tips for Effective MeetingsDo you spend your days scurrying from meeting to meeting? Do you ever wonder if all these meetings are really necessary? (They aren't) Or whether there isn't some better way to get this work done? (There is) Read 101 Tips for Effective Meetings to learn how to make meetings much more productive and less stressful — and a lot more rare. Order Now!

More about Devious Political Tactics

A credit thiefDevious Political Tactics: Credit Appropriation  [September 24, 2003]
Managers and supervisors who take credit for the work of subordinates or others who feel powerless are using a tactic I call Credit Appropriation. It's the mark of the unsophisticated political operator.

A rhinestone-decorated pacifierDevious Political Tactics: The False Opportunity  [October 1, 2003]
Workplace politics can make any environment dangerous, both to your career and to your health. This excerpt from my little catalog of devious political tactics describes the false opportunity, which appears to be a chance to perform, to contribute, or to make a real difference. It's often something else.

Three-legged racing teamDevious Political Tactics: The Three-Legged Race  [October 15, 2003]
The Three-Legged Race is a tactic that some managers use to avoid giving one person new authority. Some of the more cynical among us use it to sabotage projects or even careers. How can you survive a three-legged race?

Scott McLellan, White House Press Secretary, 2003-2006Devious Political Tactics: Cutouts  [September 29, 2004]
Cutouts are people or procedures that enable political operators to communicate in safety. Using cutouts, operators can manipulate their environments while limiting their personal risk. How can you detect cutouts? And what can you do about them?

The Roman ColosseumDevious Political Tactics: Divide and Conquer: I  [July 6, 2005]
While most leaders try to achieve organizational unity, some do use divisive tactics to maintain control, or to elevate performance by fostering competition. Understanding the risks of these tactics can motivate you to find another way.

Former U.S. Secretary of State Colin PowellDevious Political Tactics: A Field Manual  [November 7, 2007]
Some practitioners of workplace politics use an assortment of devious tactics to accomplish their ends. Since most of us operate in a fairly straightforward manner, the devious among us gain unfair advantage. Here are some of their techniques, and some suggestions for effective responses.

Allied leaders at the Yalta Conference in February, 1945Devious Political Tactics: More from the Field Manual  [August 29, 2012]
Careful observation of workplace politics reveals an assortment of devious tactics that the ruthless use to gain advantage. Here are some of their techniques, with suggestions for effective responses.

George Orwell's 1933 press card photo issued by the Branch of the National Union of JournalistsDevious Political Tactics: Mis- and Disinformation  [May 1, 2013]
Practitioners of workplace politics intent on gaining unfair advantage sometimes use misinformation, disinformation, and other information-related tactics. Here's a short catalog of techniques to watch for.

A Crusader tank with its 'sunshield' lorry camouflage erected 26 October 1942Devious Political Tactics: Bad Decisions  [February 26, 2025]
When workplace politics influences the exchanges that lead to important organizational decisions, we sometimes make decisions for reasons other than the best interests of the organization. Recognizing these tactics can limit the risk of bad decisions.

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Forthcoming issues of Point Lookout

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A cognitive bias known as the Overconfidence Effect causes us to overestimate the reliability of our judgments. Decisions we make based on those judgments are therefore suspect. But there are steps we can take to make our confidence levels more realistic, and thus make our decisions more reliable. Available here and by RSS on May 14.
A Strangler Fig in AustraliaAnd on May 21: Mismanaging Project Managers
Most organizations hold project managers accountable for project performance. But they don't grant those project managers control of needed resources. Nor do they hold project sponsors or other senior managers accountable for the consequences of their actions when they interfere with project work. Here's a catalog of behaviors worth looking at. Available here and by RSS on May 21.

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