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Volume 13, Issue 18;   May 1, 2013: Devious Political Tactics: Mis- and Disinformation

Devious Political Tactics: Mis- and Disinformation

by

Practitioners of workplace politics intent on gaining unfair advantage sometimes use misinformation, disinformation, and other information-related tactics. Here's a short catalog of techniques to watch for.
George Orwell's 1933 press card photo issued by the Branch of the National Union of Journalists

George Orwell's 1933 press card photo issued by the Branch of the National Union of Journalists of the United Kingdom. Eric Arthur Blair was the author of 1984 using the pen name of George Orwell. A passage from that novel reads, "The key-word here is blackwhite. Like so many Newspeak words, this word has two mutually contradictory meanings. Applied to an opponent, it means the habit of impudently claiming that black is white, in contradiction of the plain facts." This is a concise description of a technique known as "the Big Lie," first described in Mein Kampf by Adolph Hitler, who accused Germany's Jews of using the technique, and who used the technique himself to great effect. The Big Lie is closely associated with what is here called "disinforming en masse." Both tactics exploit boldness to create credibility. The Big Lie is bold in its denial of reality, disinforming en masse is bold in its distribution. Government lies or the lies of political parties are inevitably bold in both dimensions. Photo courtesy Wikipedia.

Because so many political transactions in modern organizations revolve around the distribution or exchange of information, devious tactics related to information are becoming increasingly common. The general approach involves withholding information, or distorting it before passing it along. Here's a short catalog of devious political tactics related to information.

Hoarding information
Since information can be power, withholding information from a target can deprive that target of power. But simple withholding is risky if you're caught doing it, because openness about harming someone invites retaliation. More sophisticated approaches involve distributing the information through channels the target ignores or cannot access, or timing the distribution so that it becomes available only when the target cannot benefit from it. These more sophisticated approaches allow the hoarder to deprive the target of information while at the same time reaping "points" for keeping the target informed.
Trading in fool's gold
Political operators who engage in information exchanges can often help each other politically. But perfidious operators sometimes offer information that appears to be valuable, but which they know to be worthless or nearly so. Perhaps it has a short shelf life; or many people, outside the awareness of the recipient, already know it; or it's incorrect in some subtle but very important ways.
Disinforming en masse
Disinformation is not only false — it's known to be false by the person disclosing it. But when disclosed to numerous people — over a wide area — it's usually received uncritically, because people believe that nobody would blatantly lie so widely without fear of being caught. In other words, the breadth and boldness of the distribution tends to lend credibility to the disinformation. To employ this tactic, the source of the disinformation must have confidence that the information cannot be easily falsified.
Making errors in details
Some information Perfidious operators sometimes offer
information that appears to be
valuable, but which they know
to be worthless or nearly so
is valuable only if it's correct in every detail. Examples are procedures, directions, dates, times, email addresses, telephone numbers, URLs, and the spelling of names and places. Operators who don't wish to divulge such information, but who must do so when requested, can delay the disclosure, possibly rendering it worthless, by including errors in the material significant enough to prevent the recipient from using it successfully, but carefully designed to be plausibly explained as "typos."
Cluttering the cupboard
When operators absolutely must disclose the information, but don't want recipients to actually use it, they can include the information in a field of irrelevant clutter that prevents recipients from finding it easily. An excuse is usually required to justify the action. Example: "Oh, we thought you needed the results for all customers, not just the ones who complained." Example: "Sorry, we can't extract by that set of criteria — it isn't one we're set up for. So we used these other criteria instead."

Humans are endlessly clever. Send me examples of other techniques, and I'll add them to the catalog. Go to top Top  Next issue: The Myth of Difficult People  Next Issue

303 Secrets of Workplace PoliticsIs every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. More info

More about Devious Political Tactics

A credit thiefDevious Political Tactics: Credit Appropriation  [September 24, 2003]
Managers and supervisors who take credit for the work of subordinates or others who feel powerless are using a tactic I call Credit Appropriation. It's the mark of the unsophisticated political operator.

A rhinestone-decorated pacifierDevious Political Tactics: The False Opportunity  [October 1, 2003]
Workplace politics can make any environment dangerous, both to your career and to your health. This excerpt from my little catalog of devious political tactics describes the false opportunity, which appears to be a chance to perform, to contribute, or to make a real difference. It's often something else.

Three-legged racing teamDevious Political Tactics: The Three-Legged Race  [October 15, 2003]
The Three-Legged Race is a tactic that some managers use to avoid giving one person new authority. Some of the more cynical among us use it to sabotage projects or even careers. How can you survive a three-legged race?

Scott McLellan, White House Press Secretary, 2003-2006Devious Political Tactics: Cutouts  [September 29, 2004]
Cutouts are people or procedures that enable political operators to communicate in safety. Using cutouts, operators can manipulate their environments while limiting their personal risk. How can you detect cutouts? And what can you do about them?

The Roman ColosseumDevious Political Tactics: Divide and Conquer: I  [July 6, 2005]
While most leaders try to achieve organizational unity, some do use divisive tactics to maintain control, or to elevate performance by fostering competition. Understanding the risks of these tactics can motivate you to find another way.

Former U.S. Secretary of State Colin PowellDevious Political Tactics: A Field Manual  [November 7, 2007]
Some practitioners of workplace politics use an assortment of devious tactics to accomplish their ends. Since most of us operate in a fairly straightforward manner, the devious among us gain unfair advantage. Here are some of their techniques, and some suggestions for effective responses.

Allied leaders at the Yalta Conference in February, 1945Devious Political Tactics: More from the Field Manual  [August 29, 2012]
Careful observation of workplace politics reveals an assortment of devious tactics that the ruthless use to gain advantage. Here are some of their techniques, with suggestions for effective responses.

George Orwell's 1933 press card photo issued by the Branch of the National Union of JournalistsDevious Political Tactics: Mis- and Disinformation  [May 1, 2013]
Practitioners of workplace politics intent on gaining unfair advantage sometimes use misinformation, disinformation, and other information-related tactics. Here's a short catalog of techniques to watch for.

A Crusader tank with its 'sunshield' lorry camouflage erected 26 October 1942Devious Political Tactics: Bad Decisions  [February 26, 2025]
When workplace politics influences the exchanges that lead to important organizational decisions, we sometimes make decisions for reasons other than the best interests of the organization. Recognizing these tactics can limit the risk of bad decisions.

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A cognitive bias known as the Overconfidence Effect causes us to overestimate the reliability of our judgments. Decisions we make based on those judgments are therefore suspect. But there are steps we can take to make our confidence levels more realistic, and thus make our decisions more reliable. Available here and by RSS on May 14.
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